ABRAM Help Center index

This is the index of the ABRAM Help Center. It lists every guide in the order the site navigation shows them, grouped the same way. Each entry links to a guide and says what it covers.

Introduction and concepts

• 0.0 Navigation Guide: How to read the ABRAM Help Center: what ABRAM is, how the guides are organized, what the status colours mean, and the status flows behind them.
• 0.1 Glossary & Acronym Reference: Definitions of ABRAM terms and acronyms: people and access, production and scheduling, gear, money and plans, and sign-in standards.
• 0.2 Order of Operations Guide: The ABRAM project lifecycle in order: request and scoping, crewing, scheduling and gear, delivery and client review, hours, invoicing and payment.
• 0.3 AI Capabilities & Assistant: What ABRAM's AI does: the assistant and its artifacts, brief and script reading, crew suggestions, request and call reading, and the controls and AI usage behind it.
• 0.4 Memory & Organization Brain: How ABRAM Memory keeps what ABRAM learns about you, and how the Organization Brain turns your organization's documents into knowledge ABRAM can use.

Setup and team

• 1.1 Signing In and Onboarding: Sign in to ABRAM and set up your workspace in a few questions: just you or a team, your company name or website, and who else is on the team.
• 1.2 Setting Up Your Profile: Fill in your ABRAM profile, add skills or import them from a resume, build your portfolio, and track your growth on the Skills page.
• 1.3 Organization Setup & Custom Forms: Turn a personal ABRAM workspace into an organization, find your team and documents, set locations and logistics, and connect single sign-on.
• 1.4 Team Management & Permissions: Invite people to your ABRAM organization, set Owner, Admin, Member or Guest access, choose a member's permissions, and hand over ownership.
• 1.5 Navigating Your Dashboard: Read the ABRAM dashboard: key figures, the Delivery and Money cards with a delivery forecast, Action items, My work, and the Projects board and Triage.
• 1.6 Account Settings: What each group in ABRAM Settings does: account, workspace, team and roles, billing, notifications, integrations, AI and security.
• 1.7 ABRAM on Your Phone: ABRAM in your phone's browser: chat as home, Today with check-in and your hours, the calendar, live run of show, shoot days, scenes and your inbox.
• 1.8 Transferring Ownership: Make another member an owner of your ABRAM organization or transfer it to them, including before you delete your own account.
• 1.9 Today & Check-in: Use Today on your phone to see what is next, check in and wrap on set, log hours from the day, and submit your week from the time card.
• 1.10 Welcome & Get Started: What the ABRAM welcome message and Get started checklist show you, how they fit your role, and how to hide them or bring them back.

Project intake and scoping

• 2.1 AI Brief Analyzer (Brief Intelligence): Use ABRAM Brief intelligence to turn a written brief or a brief document into a project with work packages, deliverables, work orders and a payment plan.
• 2.2 Manual Project Creation: Build an ABRAM project by hand with the Structured blueprint wizard: pick an archetype, enter the specifications, and choose template work packages.
• 2.3 Custom Intake Forms: Build intake forms with conditional sections and a live preview, share the public link, and route client requests into Triage. Studio plan and above.
• 2.4 AI Script Breakdown: Import a script into a project's Breakdown so ABRAM splits it into scenes, tags cast and elements, and sets you up for the stripboard.
• 2.5 Importing from CSV: Bring projects into ABRAM from a CSV export: map the columns, preview what lands, match people by email, and undo the import if it is wrong.
• 2.6 Importing from Jira, Asana & Monday: Connect Jira, Asana or Monday once for your organization, import projects with their milestones and people, and refresh them from the source later.
• 2.7 Reviewing Requests: Work incoming project requests from Triage: read ABRAM's notes on fit, capacity, budget and missing info, then quote, approve or reject.

Projects and resources

• 3.1 Master Project Detail Page Overview: A map of an ABRAM project: the header, the eight sections and their tabs, Project settings, and how to choose which tabs you see.
• 3.2 Work Packages & Milestones: Break an ABRAM project into work packages and milestones: the twelve package types, statuses, budgets, payment percentages, and moving dates together.
• 3.3 Work Orders: Book crew and gear for a shoot day or a job with a work order: add the whole project crew, see who is free, send invites, and link call sheets.
• 3.4 Task Lists & Tracking: Track deliverables, milestones and work orders on the ABRAM Tasks tab, in a list or a board grouped by work package, status, assignee or due date.
• 3.5 Equipment & Resource Management: Track gear, studios and vehicles, build kits, see every booking on the resource calendar, and find each work order's pack list. Pro plan and above.
• 3.6 Stripboard & Scheduling: Sequence scenes into shoot days on the ABRAM Stripboard, then use Day out of days to see which cast and elements work on which days.
• 3.7 Call Sheets: Every shoot day has its own call sheet under Production, Shoot days. Fill it from the project or with ABRAM, publish it and send it to the crew.
• 3.8 Deliverables: Take a deliverable from Not started to Completed in ABRAM: assign people, submit versions, and get client sign-off with timecoded video review.
• 3.9 Wrap Reports: Close a project with a wrap report covering what was delivered, cost against budget, and who worked on it, and feed the result into crew competency.
• 3.10 Packing & Needed vs Booked: List the gear a project needs, book it onto a work order when the dates are set, and tick each work order's pack list out and back in.
• 3.11 Budget Versions & Import: Run a project budget in ABRAM: switch between cost and client price, keep versions with one primary, and import from a CSV or Movie Magic Budgeting.
• 3.12 Shoot Days & Production: The Production section opens on your shoot days: every day with its call sheet, what to do next, and the scenes still waiting for a day.
• 3.13 Deliverable & Work Order Pages: Open a deliverable or a work order on its own page: the work in the main column, the details and people in the rail beside it.

Crewing and scheduling

• 4.1 Crew roster: Keep your crew roster in ABRAM: search and filter the people and companies you work with, edit rates in place, and open anyone's full person record.
• 4.2 Crew Matching: Fill open crew roles from your own roster with Auto-fill roles, get suggested people on deliverables, and review scored matches on Studio.
• 4.3 Inviting & Crew RSVP: Add people to a production from the Crew tab, set their access, send invites when you are ready, and see what crew see when they respond.
• 4.4 Managing Your Schedule: Use your ABRAM Schedule to see your bookings, block out time off, colour code your calendar, log hours on your time card and catch conflicts.
• 4.5 External Calendars: Publish your ABRAM schedule as a private calendar link, and subscribe ABRAM to an outside calendar so its events show up as clash warnings.
• 4.6 Team Management: Use Team management in ABRAM to see who is booked, balance workload, catch crew conflicts across productions, review hours and reuse crew templates.
• 4.7 Run of Show: Build a minute-by-minute segment schedule for live and broadcast shows, with per-role views you can edit and send, AI generation, and Go Live tracking.
• 4.8 Crew Access & Outside Crew: What Can manage, Can edit and Crew view allow on a production, who counts as outside crew, and how many outside people each plan allows.

Payments and financials

• 5.1 Setting Up Stripe Payouts: Connect a Stripe payout account in ABRAM so clients can pay your invoices: where to start, what Stripe asks for, and what each status means.
• 5.2 Invoicing and Payouts: Build and send invoices, authorize purchase orders, set who covers the Processing Fee, and track payouts to your own Stripe account in ABRAM.
• 5.3 Billing and AI Usage: How ABRAM AI usage works, what each plan includes, how extra usage and spend limits work, and how to change plans in Settings > Billing.
• 5.4 Billing and Payments: Manage your ABRAM subscription in Settings > Billing: your plan, seats, card, invoices and cancelling, plus how the 7-day hold on a purchase order works.
• 5.5 Timesheets: How crew log worked hours in a weekly timesheet, how managers approve them in Hours Record, and how approved hours become a draft invoice.
• 5.6 Quotes: Build, brand and send client quotes, quote a client request, have quotes signed in the client portal, and convert an accepted quote into an invoice.

Integrations and collaboration

• 6.1 Slack Notifications: Connect one Slack workspace to your ABRAM organization, pick a default channel, route each kind of update, and act on deliverables from Slack.
• 6.2 Frame.io Workspaces: Connect Frame.io, create a matching Frame.io project in one step, and open it from the Frame.io tab under Files on any ABRAM project.
• 6.3 Files & Collaboration: Keep project documents in folders, attach versions to deliverables, share video by link, and give feedback with @mentions in each deliverable discussion.
• 6.4 Client Portal: Give each client a private, branded portal to follow their projects, review and sign off deliverables, accept quotes, pay invoices and send requests.
• 6.5 Link Hub & Apps: Build one public link-in-bio page for your reel, rates, booking form and socials with Link Hub, the first installable app in ABRAM.
• 6.6 Portal Branding & Video Review: Put your logo, accent colour and footer on the client portal and PDFs, and let clients leave timecoded comments on Vimeo cuts in the portal.
• 6.7 Client Calls: Paste or upload a client call transcript and ABRAM reads it into a summary, decisions, action items, scope changes and a draft quote change for you to review.
• 6.8 Clients Hub & Client Health: See every client in one place: what you billed, what is outstanding, a 0 to 100 client health score, first-pass approval and last activity.
• 6.9 Storage & Files: Where your files live in ABRAM, what you can upload, how much storage each plan includes, and how to share video by link.

FAQs and support

• 7.1 FAQs & Troubleshooting Guide: Answers to common ABRAM questions and fixes for calendars, payouts, purchase orders, AI usage, teams, integrations and plan limits.
• 7.2 Cookie Consent & Tag Behavior: A clear explanation of cookie settings, Google Consent Mode v2, and cookieless pings on the ABRAM platform.
• Acceptable Use Policy: The Acceptable Use Policy for ABRAM: what you may and may not do on the platform, prohibited content and conduct, and how Thomas Abram, LLC enforces it.
• Accessibility Statement: How ABRAM approaches accessibility: the WCAG standard we work to, the known gaps we are addressing, and how to report a barrier you run into.
• Privacy Policy: What data ABRAM collects, how AI processing and third-party subprocessors handle it, how long it is kept, and the rights you have over it.
• Sub-processors: Every third party that processes data on ABRAM's behalf, what it receives, why, and where it operates.
• Terms of Use: The agreement covering ABRAM accounts: user roles, AI features, content ownership, billing, and dispute resolution.
• Trust and Security: How ABRAM handles your data, who we share it with, and what is still in progress.