Privacy Policy
Last Updated: January 14, 2026
Introduction
Welcome to ABRAM Network ("ABRAM," "we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
This Privacy Policy explains how ABRAM Network collects, uses, discloses, and protects information when you use our creative talent marketplace platform, including our website, mobile applications, and related services (collectively, the "Platform").
By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Platform.
1. Information We Collect
1.1 Information You Provide to Us
Account Information:
Name, email address, phone number
Username and password
Company name and role (for enterprise clients)
Payment information (processed securely through third-party payment processors)
Tax identification information (for contractors receiving payments)
Profile Information:
For Contractors: Skills, experience, equipment, software proficiency, portfolio samples, work history, availability, hourly rates, location, certifications, references
For Clients: Industry, project types, company size, typical project budgets
Project Information:
Project briefs, descriptions, requirements
Deliverables, timelines, budgets
Communication between clients and contractors
Files uploaded to projects
Feedback and reviews
Communication Data:
Messages sent through the Platform
Support inquiries and correspondence
Survey responses and feedback
1.2 Information We Collect Automatically
Usage Information:
Pages visited, features used, time spent on Platform
Search queries, filters applied, projects created
Clicks, navigation patterns, and interaction data
Device Information:
IP address, browser type, operating system
Device identifiers, mobile network information
Language preferences, time zone settings
Location Information:
General location based on IP address
Precise location (only if you grant permission for location-based services)
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to collect usage data and improve your experience
See Section 7 for detailed cookie information
1.3 Information from Third Parties
Integration Data:
Information from connected services (Monday.com, Asana, Slack, Google Calendar, etc.)
OAuth authentication data from social login providers
Payment Processors:
Payment confirmation and transaction data from Stripe, QuickBooks, and other payment partners
Background Checks:
Verification data for contractors (if applicable and with consent)
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Platform Services
Create and manage user accounts
Match clients with contractors using AI-powered algorithms
Facilitate project creation, team assembly, and capacity tracking
Process payments and generate invoices
Enable communication between clients and contractors
Provide customer support and respond to inquiries
2.2 AI Matching and Analysis
Analyze project briefs to extract requirements
Generate work packages and hour estimates
Match contractors based on skills, availability, portfolio fit, location, and other factors
Provide AI-generated match reasoning and recommendations
Analyze team chemistry from collaboration history
Optimize team composition
2.3 Platform Improvement
Analyze usage patterns to improve features and user experience
Develop new products and services
Conduct research and testing
Monitor and prevent fraud, abuse, and security issues
2.4 Communications
Send transactional emails (account confirmations, project notifications, payment receipts)
Provide customer support and respond to requests
Send marketing communications (with your consent, where required)
Notify you of Platform updates, new features, or policy changes
2.5 Legal and Compliance
Comply with legal obligations and respond to legal requests
Enforce our Terms of Service and other agreements
Protect the rights, property, and safety of ABRAM, our users, and the public
Resolve disputes and troubleshoot problems
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
3.1 Between Platform Users
Contractor profiles are visible to clients when matched or browsed (skills, portfolio, rates, availability)
Client company information is visible to contractors when invited to projects
Project details are shared with assigned contractors
Communication between clients and contractors on projects
3.2 Service Providers
We share information with trusted third-party service providers who help us operate the Platform:
Cloud hosting providers (AWS, Google Cloud)
Payment processors (Stripe, QuickBooks)
Email service providers
Analytics providers
Customer support tools
Integration partners (Monday.com, Asana, Slack, Frame.io, etc.)
All service providers are contractually obligated to protect your information and use it only for specified purposes.
3.3 Business Transfers
If ABRAM is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change.
3.4 Legal Requirements
We may disclose information when required by law or to:
Comply with legal process (subpoenas, court orders, government requests)
Enforce our Terms of Service
Protect our rights, property, or safety
Investigate fraud, security issues, or violations
Protect the rights and safety of our users and the public
3.5 With Your Consent
We may share information for other purposes with your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information:
4.1 Technical Safeguards
Encryption of data in transit (TLS/SSL) and at rest
Secure authentication and access controls
Regular security audits and penetration testing
SOC2 compliance certification
Single Sign-On (SSO) support for enterprise clients
4.2 Organizational Safeguards
Employee training on data protection
Limited access to personal information on a need-to-know basis
Confidentiality agreements with employees and contractors
Incident response and breach notification procedures
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
5.1 Access and Portability
Request a copy of the personal information we hold about you
Receive your data in a structured, machine-readable format
5.2 Correction and Update
Update your account information and profile at any time through Platform settings
Request correction of inaccurate information
5.3 Deletion
Delete your account and associated data
Request deletion of specific information (subject to legal retention requirements)
5.4 Opt-Out of Marketing
Unsubscribe from marketing emails via the link in each email
Adjust notification preferences in account settings
5.5 Cookies and Tracking
Manage cookie preferences through browser settings
Opt out of analytics tracking (see Section 7)
5.6 Do Not Sell My Personal Information
We do not sell personal information
You may opt out of certain data sharing through privacy settings
5.7 Withdraw Consent
Withdraw consent for processing based on consent at any time
To exercise these rights, contact us at contact@abram.network
6. Data Retention
We retain your information for as long as necessary to provide services and fulfill the purposes described in this Privacy Policy.
Retention Periods:
Active accounts: Information retained while account is active
Deleted accounts: Most data deleted within 30 days; some data retained for legal, tax, or fraud prevention purposes
Project data: Retained for 7 years for tax and legal compliance
Payment records: Retained for 7 years per financial regulations
Communication logs: Retained for 3 years for dispute resolution
Marketing data: Deleted immediately upon opt-out
You may request deletion of your data at any time, subject to legal retention requirements.
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
Essential Cookies:
Authentication and security
Platform functionality
Session management
Analytics Cookies:
Usage statistics and performance monitoring
A/B testing and feature optimization
Error tracking
Preference Cookies:
Language and display settings
User interface customization
Marketing Cookies:
Advertising and remarketing (with consent)
Campaign performance tracking
7.2 Managing Cookies
Most browsers allow you to control cookies through settings
Disabling essential cookies may impact Platform functionality
Third-party cookies are governed by third-party privacy policies
7.3 Do Not Track
Our Platform does not currently respond to Do Not Track signals
You can opt out of analytics tracking through privacy settings
8. Third-Party Services and Integrations
The Platform integrates with third-party services (Monday.com, Asana, Slack, Frame.io, Google Calendar, Microsoft Calendar, Stripe, QuickBooks, SAP Ariba, etc.).
When you connect third-party services:
You authorize data sharing between ABRAM and the third party
Third-party privacy policies govern their use of your data
You can disconnect integrations at any time through account settings
We are not responsible for the privacy practices of third-party services. Please review their privacy policies before connecting.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
If we learn we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, contact us at contact@abram.network.
10. International Data Transfers
ABRAM is based in the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries.
Data Transfer Safeguards:
We use standard contractual clauses approved by relevant authorities
We ensure third-party processors provide adequate data protection
We comply with applicable data protection laws for international transfers
By using the Platform, you consent to the transfer of your information to the United States and other countries.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
Categories of personal information collected
Sources of personal information
Business purposes for collection
Categories of third parties with whom we share information
11.2 Right to Delete
Request deletion of personal information (subject to exceptions)
11.3 Right to Opt-Out
We do not sell personal information
If we ever engage in data sales, we will provide an opt-out mechanism
11.4 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights
To exercise your CCPA rights, email contact@abram.network
We will verify your identity before processing requests.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
12.1 Legal Bases for Processing
We process your data based on:
Contractual necessity: To provide Platform services
Legitimate interests: Platform improvement, fraud prevention, marketing (where permitted)
Consent: For optional features and marketing (where required)
Legal obligations: Compliance with laws
12.2 GDPR Rights
Right to access, correct, delete, or restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
To exercise your GDPR rights, contact contact@abram.network
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
We will update the "Last Updated" date at the top
For material changes, we will notify you via email or prominent Platform notice
Continued use of the Platform after changes constitutes acceptance
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ABRAM Network
Email: contact@abram.network
For all privacy inquiries:
Email: contact@abram.network
15. Additional State-Specific Rights
Residents of certain U.S. states may have additional privacy rights. If you are a resident of Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, please contact us at contact@abram.network to learn about and exercise your rights.
By using ABRAM Network, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.