Connor ThomasBy Connor ThomasFounder & Creative

How Commercial Work Became the Backbone of a Freelance Career

Brand and commercial work kept paying through the slowdown. What changed about who is buying it, and what they expect from crew who take it.

The Category That Kept Paying

For a long time commercial work carried a quiet stigma among crew who wanted to be doing scripted. It was the thing you took between the real jobs, the thing you did not put at the top of the reel. That framing has not survived the last two years.

Brand content and commercials kept paying straight through the slowdown, and in most markets they are now the backbone of a working freelance career. While scripted series starts fell and stayed roughly a quarter below their 2022 peak, advertising and brand production kept booking. The trade organization pushing for a first-ever California commercial production tax credit made the argument plainly: commercials are the employment bridge that holds the crew base together between film and television projects, and without that bridge the workforce follows the ad shoots to other jurisdictions.

That is not a case for abandoning scripted. It is a case for understanding that the thing paying your rent between scripted jobs is now a category with its own expectations, its own buyers, and its own way of hiring.

Who Is Actually Buying Now

The biggest change is not the volume of brand work. It is who is commissioning it.

Survey data on how companies produce video puts it starkly. Forty-six percent now have an in-house video producer or team. Twenty-one percent hire freelancers directly. Only sixteen percent go through a production agency. The buyer used to be an agency producer who knew the market and had a crew list. Increasingly it is a marketing manager at a brand who has a budget, a deadline, and no idea how any of this works.

That shift changes the job in ways that catch people off guard. An agency producer knows what a kit fee is. A brand marketing manager does not, and may push back on it purely because they have never seen the line item. An agency producer expects a deal memo. A brand marketing manager may try to run the whole thing on a Slack message and a purchase order.

How companies produce video nowIn-house producer or teamHire freelancers directlyGo through an agency46%21%16%Two out of three buyers now sit inside the brand rather than at an agency
Working Through an AgencyWorking Direct With a Brand
They know the rate structure and expect kit fees and overtimeEvery line item needs explaining, often more than once
Paperwork exists and is standardYou are usually the one who has to bring the paperwork
They handle the client relationshipYou are the client relationship
Payment runs through an established AP processTerms are whatever their finance team defaults to, frequently net sixty
Scope is defined before you arriveScope expands on the day unless someone writes it down

What Brand Work Demands That Scripted Does Not

The output expectation has changed too. A brand rarely wants one film anymore. They want a hero piece plus enough usable material to feed paid media, social, retail screens, and internal channels for months. Planned customer testimonial content jumped from seventeen percent of brands in 2023 to forty-seven percent in 2026, and most teams are now blending polished commercial production with lighter, more native-looking content in the same shoot.

For crew that means the day is structurally different. You are shooting for multiple aspect ratios, multiple durations, and multiple tones, often within the same setup. A DP who plans coverage for a single sixty-second spot and a DP who plans coverage knowing forty vertical cuts are coming out of it will produce very different days, and only one of them will get called back.

It also means scope creep is the default rather than the exception. The phrase to watch for is while we are here. While we are here, can we also grab some founder interviews. While we are here, can we shoot the product on white. Each of those is a real ask with real time and real cost attached, and on brand-direct jobs there is frequently nobody in the room whose job it is to say so.

Brands planning customer testimonial content2023202617%47%Nearly tripled in three years, and most of it is shot alongside something else

The Vendor Problem

Here is the thing nobody warns freelancers about when the buyer becomes a brand. You stop being crew and start being a vendor.

A marketing manager who has never hired a gaffer is evaluating you against how every other vendor they work with behaves. Their web agency sends a scoped proposal. Their photographer sends a branded invoice with clear terms. Their printer has a portal where they can check status. Then you send a rate over text and a Google Doc with no letterhead, and without meaning to, you have told them you are the least professional operation they are dealing with this quarter.

This is not about optics for their own sake. It has direct consequences. Vague scope becomes an argument on the day. An informal rate agreement becomes a payment dispute six weeks later. A brand that cannot tell whether you are a business or a hobbyist will not put you on the roster for next quarter, no matter how good the footage was.

How ABRAM Handles the Vendor Side

This is the part of the platform that matters most if you are working brand-direct.

Deal memos give you a real scoped agreement rather than a text thread, covering dates, rate, kit, overtime terms, and what is actually included. Native e-signatures mean the client signs it in a couple of clicks instead of printing, scanning, and losing it. For a marketing manager who is used to signing vendor contracts, this reads as normal. For a freelancer, it means the scope conversation happens before the shoot day rather than during it.

Branded PDFs handle the presentation problem. Your call sheets, your quotes, and your invoices go out looking like they came from a company, because they came from one. It sounds cosmetic and it is not. A brand deciding who to put on their standing roster is partly deciding who is easy to work with, and looking like a real vendor is a meaningful part of that.

The client portal is the piece that separates you from most people bidding against you. The marketing manager gets somewhere to see the current schedule, the current crew, and the current documents, without emailing you for a status update. That is table stakes for every other vendor they work with and almost nobody in production offers it.

Taking It Seriously as a Category

The practical shift is to stop treating brand work as the thing you do while waiting and start treating it as a line of business with its own standards. That means a real rate structure you can explain to someone who has never hired crew, real paperwork that you bring rather than wait for, and a way of communicating that matches how the rest of that brand's vendors operate.

The crews who did that over the last two years are the ones who stayed busy. The category is stable, the budgets are real, and the buyers are hiring directly. What they are screening for is not just whether you can shoot. It is whether working with you is going to be simple.

Connor Thomas

Connor Thomas

Founder & Creative